Privacy policy

At Malin Store, we value your privacy. This policy explains how we collect and use your personal data.
1. Data Controller
Malin Store is the controller of your personal data.
Contact: support@malinstore.net
2. What data do we collect?
When you visit or buy from our store, we collect:
  • Identity data: Name and surname.
  • Contact data: Email address, shipping address, and phone number.
  • Financial data: Payment details (processed securely via our payment provider).
  • Technical data: IP address, browser type, and usage data (via cookies).
3. Why do we collect this data?
We process your data based on the following legal grounds:
  • Contractual necessity: To process and deliver your orders.
  • Legal obligation: For tax and accounting purposes (e.g., Belgian VAT rules).
  • Legitimate interest: To improve our services and protect our website against fraud.
  • Consent: For our newsletter or specific marketing cookies (which you can withdraw at any time).
4. Sharing your data
We only share your information with parties necessary to run our shop:
  • Logistics: Shipping companies (e.g., Bpost, PostNL) to deliver your clothing.
  • Payment Providers: To handle your transactions securely.
  • Marketing: Facebook/Meta (via the Facebook Pixel) to show you relevant ads.
  • IT Services: Our web hosting and email providers.
5. How long do we keep your data?
We keep your order data for 7 years to comply with Belgian accounting and tax laws. Marketing data is kept until you unsubscribe or request deletion.
6. Your Rights
Under the GDPR, you have the right to:
  • Access your data.
  • Correct incorrect data.
  • Delete your data (the "right to be forgotten").
  • Restrict or object to processing.
  • Data Portability (receive your data in a digital format).
To exercise these rights, contact us at support@malinstore.net.
7. Cookies
We use cookies to enhance your shopping experience. You can manage your cookie preferences through your browser settings or our cookie banner.
8. Complaints
If you have concerns, please contact us first. You also have the right to lodge a complaint with the Belgian Data Protection Authority:
Geleasdrukte 35, 1000 Brussels
www.gegevensbeschermingsautoriteit.be